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Shipping Policy

Shipping Policy for Digital Marketing Services

At The Advance Media, we deliver digital marketing solutions tailored to meet your business needs. Although our services are digital and non-physical, we have a structured delivery process to ensure timely and efficient service delivery.

Service Delivery

  • All digital marketing services, including social media management, content creation, website development, and advertising campaigns, will be delivered electronically.
  • After confirmation of your order, service timelines will be agreed upon based on the scope of work.
  • The typical timeline for initiating services is 1-3 business days from the time of payment and project approval. Larger, more complex projects may require longer lead times, which will be communicated to the client.

Service Delivery Confirmation

  • You will receive a confirmation email once your project has been started, detailing the service plan, timeline, and expected delivery milestones.
  • Final deliverables (such as reports, designs, or campaign setups) will be sent via email or shared through secured cloud storage, depending on the nature of the service.

Revisions and Adjustments

  • Depending on the service package selected, clients are entitled to a certain number of revisions. Any additional revisions may incur extra charges.
  • Revisions typically take 1-2 business days to process unless the requested changes are extensive, in which case the client will be informed of any delays.

Refunds and Cancellations

  • As we provide digital services, once a project has commenced or deliverables have been provided, refunds will generally not be issued. However, we are committed to ensuring client satisfaction and will address concerns on a case-by-case basis.
  • If you wish to cancel a service prior to its commencement, please contact us at help@theadvancemedia.com for assistance.

Service Delays

  • In rare cases, delays may occur due to unforeseen technical issues, changes in project scope, or external factors beyond our control.
  • If such delays arise, clients will be notified immediately, and we will provide an updated timeline for service delivery.

Contact Information

For any questions regarding service delivery, please contact us at: