Privacy Policy

Who we are

This website is operated by The Advance Media, a brand of Advistorm Media LLP, with its office at 211, Opposite Warehouse, Phalodi By Pass, Osian, Jodhpur, Rajasthan 342303, India. For any question about this policy, contact support@theadvancemedia.com.

What information we collect

We collect only what you choose to give us, plus a limited amount of technical information needed to operate and measure the website.

• Information you submit through our forms: your name, business name, phone number, email address, city, business type, and optionally your revenue range, advertising spend range, primary challenge and any message you write.
• Campaign and referral information: the page you arrived on, the website that referred you, and any campaign parameters in the URL (utm_source, utm_medium, utm_campaign, utm_content, utm_term, gclid, fbclid).
• Technical information: standard server logs, and analytics data about how pages are used.

We do not ask for and do not want financial information, identity document numbers, or any sensitive personal data. Please do not send these through our forms.

Why we collect it

• To respond to your enquiry and prepare a growth audit if you requested one.
• To contact you about the enquiry you submitted, by phone, WhatsApp or email.
• To understand which marketing activity brought you to the site, so we can measure it.
• To operate, secure and improve the website.

We rely on your consent, given when you submit a form, and on our legitimate interest in operating and improving our business. You can withdraw consent at any time by contacting us.

Where your information goes

When you submit an enquiry, it is stored in this website’s own database first. Depending on our configuration at the time, a copy may then be sent to:

• A Google Sheet in an account controlled by us, used as a working record for our team.
• Zoho CRM, used to manage the enquiry and our follow-up with you.
• Our email inbox, so a person is notified that you have been in touch.

These are service providers processing data on our behalf. We do not sell your information, and we do not share it with third parties for their own marketing.

Cookies and tracking

We use cookies and similar technologies for two purposes: to make the site work, and to measure how it is used. Where advertising or remarketing technologies are enabled, they load only after you accept them. You can decline advertising cookies without losing access to any part of the site. Full detail is in our Cookie Policy.

How long we keep it

Enquiry records are kept for as long as we may reasonably need them for the business relationship or a potential one, and to meet our record-keeping obligations. If you ask us to delete your information, we will do so unless we are required to retain it.

Your choices

• Ask us what information we hold about you.
• Ask us to correct anything that is wrong.
• Ask us to delete your information.
• Ask us to stop contacting you, at any time.
• Withdraw consent for advertising cookies through the consent controls on this site.

To exercise any of these, email support@theadvancemedia.com. We will respond within a reasonable period.

Security

Enquiries are transmitted over HTTPS and stored on access-restricted systems. Credentials for our integrations are held server-side and are never exposed to your browser. No system is completely secure, and we do not claim otherwise — but we do not collect information we do not need, which is the most effective protection available.

Children

This website and our services are directed at businesses. We do not knowingly collect information from children.

Changes to this policy

We may update this policy as our practices or the law change. The current version is always the one published on this page.